Refund policy
Return and Refund Policy
We want Canadian customers to be able to review our return rules before checkout. Eligible items ordered in CAD may be returned within 30 days after delivery.
Return window
You have 30 days from the delivery date to request a return.
Eligibility
Items must be unworn, unused, unwashed, undamaged, and returned with original tags and packaging where applicable. Final-sale items, gift cards, and items damaged by misuse are not eligible for return unless required by law.
How to start a return
Contact us at service@snyderiii.com with your order number, item name, and reason for return. We will review the request and provide return instructions.
Return address
Approved returns should be sent only after receiving instructions from us. Our business return address is:
SNYDER III
211 W PAPAGO ST, GILA BEND, AZ 85337, United States
Return shipping
Unless the item is defective, damaged, or incorrect, the customer is responsible for return shipping costs. We recommend using a trackable shipping method.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 7 days after delivery with photos and your order number so we can evaluate the issue.
Refund timing
Refund method: approved refunds are issued as a refund to original payment method used at checkout.
After we receive and inspect an approved return, refunds are normally processed as a refund to original payment method within 5 to 10 business days. Your bank or card issuer may require additional time to post the refund.
Exchanges
The fastest way to exchange an item is to return the eligible item and place a new order after the return is approved.